Summer Spotlight: Diana Robinson
Keystone Food Service believes we can all make a difference in the lives of students. To do this, it takes a fantastic team full of talented people. This summer, we want to feature a few Keystone managers who have made a difference in the schools they serve.
Diana Robinson has been with Keystone Food Service for a little over three years. She began as an account manager and was promoted to Regional Manager in May 2019. She currently serves several schools in Northwestern Oklahoma, including Balko, Boise City, Buffalo, Goodwell, Mooreland, Sharon-Mutual, Texhoma, Tyrone, and Waynoka.
Daily, Diana works with the schools to ensure each is meeting the Grandmother Standard. This includes problem-solving with cooks, administrators, students, and faculty. Every day also includes quite a bit of paperwork!
When asked about the most significant challenges she faces, Diana responds, “Sticking to the plan when the little emergencies come up is very hard. I set out my week with a plan, but the less important things that aren’t due right away, can easily get pushed aside when something urgent comes up and we need to switch right away to put out the fire. Then when the “less important” things are needed but not done, you’ve created yourself another problem.”
Diana works hard to ensure students receive the best quality meals they can. If she lets up even a little, the quality of food or service could suffer. She believes she can do this by supporting the kitchen team in each school. “When I can give the support these Cafeteria workers need, it makes a difference to them. When they don’t have to worry about recipes, menus, or orders, they can focus on the Grandmother Standard,” Diana said.
For Diana, she believes the Keystone Difference comes from working as a team. “When I have a problem, I have at least 20 people I could call and get an answer. And when it’s a huge problem, I can get help from multiple people at a time, making short work of an issue that could take a single person, days to figure out.”